Contact Us

Call Laketran at 1-888-525-3872 or send an email using form below.

If you need to schedule, cancel or change trip details, that cannot be done through this form. Please call Customer Service at 440-354-6100. For trip cancellations, you may also call our 24-hour cancellation line at 440-350-1099 and leave a message with the trip information.

Laketran Headquarters

Administrative Office Hours

Monday – Friday: 8 a.m. – 4:30 p.m.

555 Lakeshore Blvd., Painesville Township, OH 44077

440-350-1000 |

Reservations/Customers Service Hours

Monday – Friday: 6 a.m. – 8 p.m.

Saturday 8 a.m. – 7 p.m.

440-354-6100 or toll-free 1-888-525-3872

Manage Your Reservations Online: Request-a-Ride

Lost and Found

Lost and found items are turned in to Customer Service each day.

Passengers may reclaim items by calling 440-354-6100 or email

After 30 days, Laketran will dispose of any unclaimed item.