Privacy Policy

LAKETRAN, as a government entity, conducts public business and its records related to the business of LAKETRAN are generally available for public review. Nevertheless, LAKETRAN is committed, to the extent allowable by law, to protect and secure your personal information contained in LAKETRAN records. This privacy commitment must be balanced with the rights of public access under Ohio Public Records Act and any other applicable federal, state, and local statute or regulation.

Information Privacy

LAKETRAN gathers personal information when it is relevant and necessary, fair and to the extent possible with the knowledge and consent of the individual, to accomplish LAKETRAN business. We only obtain this information through legal means. When LAKETRAN collects personal information from you, we:

  • Tell you why we are collecting this personal information.
  • Limit the amount of your personal information that we collect to that which is necessary for the stated purpose for which it was collected.
  • Take steps to use your personal information to the stated purpose for which it was collected.
  • Take steps to ensure that, at the time of collection, your personal information is accurate, complete and current.
  • Provide your personal information only to authorized LAKETRAN employees and private contractors or public organizations on a need-to-know basis and as a result of a public disclosure request as required by the Public Records Act.
  • Do not sell or make your personal information available to others without your consent
    except when:

    • Legally required or permitted by law; or LAKETRAN.
    • Needed to complete your transaction with LAKETRAN.
  • Retain personal information only as long as necessary to conduct LAKETRAN business in accordance with records retention schedules.
  • Dispose of personal information in a secure manner that prevents unauthorized disclosure.
  • Take organizational, technological, and physical measures to securely safeguard personal information.

LAKETRAN may track information, such as user hits, visits and sessions; however this information cannot be linked to a specific person.  Cookies are another example of anonymous information that we may use. Cookies are small text files that are placed on a user’s computer by a Web server. We occasionally use cookies to tailor information to the needs of a user’s specific browser. Our Web server is not able to determine any data about you nor does it do anything with these cookies.  Providing personal information to us on our Web site is purely voluntary. This information is used to better serve you. Should you choose not to provide personal information to LAKETRAN on a Web site, you may provide this information to us in another way, such as visiting our office during normal business hours or completing your business by mail or telephone.

Google Analytics – Privacy Policy

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

For more information around Google Analytics please click: http://www.google.com/intl/en/analytics/privacyoverview.html

Text Messaging Program Terms and Conditions – 41411

Program Description & Frequency of Text Messages

The short code phone number 41411 sends messages on behalf of many organizations. For recurring messaging programs, the number of messages varies by program and organization. For the expected number of messages, check the welcome text you received when you subscribed, or contact the organization directly.

Cost to Receive Text Messages

We will not charge you to receive texts from 41411, but standard message and data rates from your carrier may apply. Please check with your wireless carrier regarding the cost of sending and receiving text messages from your phone.

Opt-Out Instructions

To stop receiving messages, simply text the word STOP to the phone number 41411. If you experience difficulty unsubscribing yourself, we can do it for you. Please contact us using the information below, and be sure to specify the phone number you want unsubscribed.

Customer Support Contact Information

Email us at help-41411@smstc.us or text HELP to 41411 for more information.

Privacy Policy

We respect your right to privacy. Our full privacy policy which sets out how we collect and use information from users of our service can be found at: smstc.us/privacy-tm.

Disclaimer of Liability

Alerts and messages sent via SMS may not be delivered for a number of reasons including if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond control may interfere with message delivery, including the customer’s equipment, terrain, and proximity to buildings, foliage, and weather. No guarantee is made that alerts or messages will be delivered, and neither we nor the carriers will be liable for delayed or undelivered messages.

Supported Carriers

Service is available on all major US carriers including: Verizon Wireless, Sprint, Boost, T-Mobile, AT&T, U.S. Cellular, Metro PCS, and Virgin Mobile.

Contact Us

We welcome your feedback or suggestions, please email us at communications@laketran.com.

Effective Date

The effective date of these Terms is January 1, 2023.