Public Records & Title VI Compliance

Public Record Request

Laketran is a political subdivision of the State of Ohio, organized under O.R.C. 306. As a public entity, Laketran is required to maintain a public records program under the O.R.C 149.43. You are not required to use this form to make a public records request, but it is available to you to make a public records request.  If easier, you can download our Laketran Public Records Request Form or make a written request by emailing Vicki Messenger at vmessenger@laketran.com or mailing your request to Laketran, Attn: Public Records Request, 555 Lakeshore Blvd. Painesville Twp., Ohio 44077. Requesters are not required to make a written request or reveal their identity. If you would prefer to make a verbal request please call 440-350-1000.

There is no charge to inspect public records or for emailed documents. Copies of records are available at the actual cost of copies, postage, mailing supplies, or other delivery costs. It is permissible to require payment of all costs in advance of delivery.

Please refer to Laketran Public Record Policy for complete guidelines for making a request.

Title VI Compliance

Title VI/Equal Employment Opportunity Complaint Process

Laketran is committed to offering safe, dependable, cost-effective, customer focused transportation to our community. As such, Laketran operates its programs and services without regard to race, color, national origin, age, gender or disability.

If you feel you have been discriminated against based on one of the above characteristics, you have the right to file a complaint. You can complete Laketran’s Title VI Complaint Form and submit it to our Administrative Office via mail or in-person at 555 Lakeshore Blvd., Painesville Twp., OH 44077.  For more information on Laketran’s Civil Rights Program contact Matt Maier at 440-350-1009, for hearing impaired, contact TTY 1-888-525-3872; e-mail laketran@laketran.com; or visit the Administrative Office in-person.

You may also file a concern directly with the Department of Transportation by contacting: U. S. Dept. of Transportation, Federal Transit Administration, 1200 New Jersey Ave. SE, Washington, D.C. 20590, 1-866-377-8624, 202-366-4043, or TTY 1-800-877-8339.

Title VI Notification to the Public