About Laketran

Proudly serving over 750,000 riders each year, Laketran is Lake County, Ohio’s regional public transportation system offering nine Local Routes, door-to-door Dial-a-Ride, and four commuter Park-n-Ride routes with service between Lake County and Downtown Cleveland.

Download the 2020 Laketran System Map to see where all the Local Routes and Park-n-Ride connect in Lake County and to and from downtown Cleveland. Laketran is nationally known for its expansive Dial-a-Ride service that is available to the general public.  A trip on Laketran’s accessible, door-to-door Dial-a-Ride service requires a reservation 2-12 days in advance.

Ridership

We take pride in providing professional, friendly, safe and affordable transportation to the residents of Lake County. In 2019, Laketran carried 750,000 riders.  Each year, over 300,000 of our passengers use in-county Local Routes 1-6; 160,000 Park-n-Ride customers commute to and from Cleveland, and over 290,000 seniors and people with disabilities use Laketran’s nationally recognized door-to-door Dial-a-Ride.  For regional access Laketran connects to Cleveland RTA along our Local Routes at E.260 St. & Euclid Ave. and Shoregate Shopping Center and in downtown Cleveland using Park-n-Ride.  To access Geauga County, Laketran’s Dial-a-Ride service connects with Geauga County Transit at TriPoint Medical Center or Auburn Career Center.

Accessibility

All services are open to the public. Laketran’s fleet of buses consists of 16 kneeling local route buses, 20 motor coach buses for commuter service, and over 90 paratransit vans for Dial-a-Ride. Laketran’s bus fleet is 100% ADA accessible and every bus is equipped with a wheelchair lift or ramp. Accessibility is very important at Laketran – not only in terms of equipment, but to those who operate the system as well. Drivers are trained to assist riders with disabilities and special needs including CPR/First Aid training, disability sensitivity, assisting passengers with service animals, communicating with hearing or visually impaired customers, maneuvering and securing mobility devices, and transferring individuals to a seat.

Governance

Laketran is governed by a nine-member Board of Trustees appointed for three-year terms by the Lake County Commissioners. Trustees set policy and oversee strategic direction. Laketran employs about 225 employees. 76% of employees are full and part-time bus drivers, 7% are mechanics, 12% of employees are dispatchers and operation supervisors, while only 5% are administrative employees.

Finances

Laketran’s operating budget is $18.1 million for FY 2020. The agency’s primary source of income is Laketran’s half of one percent (0.50%) local county sales tax, which accounts for nearly 65% of Laketran’s operating budget. Approximately 10% of revenues are generated from passenger fares, 10% from Medicaid Non-Emergency Transportation contracts, and 15%  from federal and state grants.  Laketran has received 24 years of consecutive clean audits from the state of Ohio. A Comprehensive Annual Financial Report (CAFR) is prepared by Laketran’s Finance Department and represents Laketran’s commitment to provide accurate, concise and high-quality financial information to the Board of Trustees, interested parties and Lake County residents. Download the 2019 Laketran CAFR here.

Acknowledgments

Laketran was recognized by the American Public Transit Association for Outstanding Achievement for a small system in 2000 and again in 2005.  In 2005, Laketran was also recognized by the Mentor Area Chamber of Commerce as the Lake County Organization of the Year.  The agency has also consistently been awarded recognition for excellence in financial budgeting and reporting, communications and federal triennial reviews.

History

Laketran was established as the Lake County regional transit authority on December 23, 1974 by resolution of Lake County Commissioners Robert Martin, John Platz and Michael Coffey. The name, “Laketran”, was adopted in 1979.

Laketran is committed to providing quality public transportation services to all Lake County residents with a special emphasis on meeting the transportation needs of senior citizens and people with disabilities.

Starting out very lean with borrowed buses in 1970’s and 1980’s, Laketran has transformed into a modern fleet of 126 buses traveling over 3 million miles a year. Check our 40th Anniversary video: Laketran: 40 Years Moving Forward.