About Laketran

Laketran is Lake County’s regional public transportation system providing a family of services including:

Ridership

We take pride in providing professional, friendly, safe and affordable transportation to the residents of Lake County. In 2017, Laketran carried over 750,000 riders.  Each year, over 300,000 of our passengers use in-county Local Routes 1-6; 160,000 Park-n-Ride customers commute to and from Cleveland, and over 290,000 seniors and people with disabilities use Laketran’s nationally recognized door-to-door Dial-a-Ride.  For regional access Laketran connects to Cleveland RTA along our Local Routes at E.260 St. & Euclid Ave. and Shoregate Shopping Center and in downtown Cleveland using Park-n-Ride.  To access Geauga County, Laketran’s Dial-a-Ride service connects with Geauga County Transit at TriPoint Medical Center.

Accessibility

All services are open to the public. Laketran’s fleet of buses consists of 16 kneeling local route buses, 20 motor coach buses for commuter service, and 85 paratransit vans for Dial-a-Ride. Laketran’s bus fleet is 100% ADA accessible and every bus is equipped with a wheelchair lift or ramp. Accessibility is very important at Laketran – not only in terms of equipment, but to those who operate the system as well. Drivers are trained to assist riders with disabilities and special needs including CPR/First Aid training, disability sensitivity, assisting passengers with service animals, communicating with hearing or visually impaired customers, maneuvering and securing mobility devices, and transferring individuals to a seat.

Governance

Laketran is governed by a nine-member Board of Trustees. Trustees are appointed for three-year terms by the Lake County Commissioners. Trustees set policy and oversee strategic direction. Daily operations are managed by an administrative team consisting of a General Manager and departmental directors of operations, human resources, maintenance, finance and communications. Laketran employs almost 160 full and part-time drivers, mechanics, and customers service representatives.

Finances

Laketran’s operating budget is $14.8 million for 2018. The agency’s primary source of income is a one-quarter of one percent (0.25%) county sales tax, which accounts for over 60% of Laketran’s operating budget. Approximately 10% of revenues are generated from passenger fares, 10% from Medicaid Non-Emergency Transportation contracts, and 20%  from federal and state aid.  Laketran has received 23 years of consecutive clean audits from the state of Ohio.

Acknowledgments

Laketran was recognized by the American Public Transit Association for Outstanding Achievement for a small system in 2000 and again in 2005.  In 2005, Laketran was also recognized by the Mentor Area Chamber of Commerce as the Lake County Organization of the Year.  The agency has also consistently been awarded recognition for excellence in financial budgeting and reporting, communications and federal triennial reviews.

History

Laketran was established as the Lake County regional transit authority on December 23, 1974 by resolution of Lake County Commissioners Robert Martin, John Platz and Michael Coffey. The name, “Laketran”, was adopted in 1979.

Laketran is committed to providing quality public transportation services to all Lake County residents with a special emphasis on meeting the transportation needs of senior citizens and people with disabilities.

In November 2014, Laketran celebrated its 40th Anniversary.  Started out very lean with borrowed buses in 1970’s and 1980’s, Laketran has transformed into a modern fleet of 121 buses traveling over 3 million miles a year. Check our 40th Anniversary video: Laketran: 40 Years Moving Forward.