In the event of an emergency, we’ve got you covered. Laketran’s Guaranteed Ride Home program reassures Park-n-Ride customers they can get back to Lake County in the event of an emergency.
How Guaranteed Ride Home Works
Pre-registered customers can call Laketran Customer Service at 440-354-6100 for transportation to Lake County. Laketran will dispatch a Dial-a-Ride bus to pick you up from your office/bus stop downtown and return you to your Park-n-Ride or bus stop as soon as possible.
Mid-day or Evening Service
Pre-registered customers can take RTA Route 39, 39F, or 30 from downtown Cleveland to Shoregate Shopping Center. Laketran will provide a Dial-a-Ride bus from Shoregate and return you to your Park-n-Ride or bus stop. This Guarantee Ride Home option operates until 7:30 p.m.
Guaranteed Ride Home is intended for emergency use only. Customers must still pay a $3.75 bus fare or show 31-Day Ticket. Laketran reserves the right to deny service in cases of habitual use or abuse of this program. Customers must pre-register for free to be enrolled in the program.
To register, complete the form below or call Customer Service at 440-354-6100.