New Fare Boxes to Go Live in Two Stages

Laketran’s new electronic fare box payment system is being implemented in two phases. Phase I went live on all Dial-a-Ride buses on Monday, May 10; Phase II will be implemented on the local Fixed Routes 1-6 and Commuter Express Routes 10-14 on Monday, June 14. Phase I was successfully launched on May 10 following extensive driver training and community training sessions at local senior centers and human service agencies. Riders will no longer need to carry exact fare as the new system can issue a change card applicable for fare payment on future trips. The system is expected to increase fare box recovery revenues as the boxes can accurately record the amount deposited by each rider. Riders can turn in any old fare tickets and tokens by mail or in person at Laketran headquarters located at 555 Lakeshore Blvd in Painesville Township, Ohio and receive new tickets compatible with the fare boxes. For Phase II, Laketran staff will be at all Park-n-Ride locations on the mornings of June 14-16 to expedite the exchange of tickets for commuters and facilitate a smooth transition.

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