Cuyahoga County Medical Service

Laketran’s Cuyahoga County Medical Service is a door-to-door, shared ride transportation to major medical facilities in Cleveland. You will be picked up at home (or another origin) and dropped off at the medical facility. Your trip may be combined with others, therefore your pick-up and drop off times may vary. The bus may also make other stops while it takes you to your destination.

Where Can I Go Monday – Friday?

  • Cleveland Clinic Main Campus
  • Euclid Hospital – Cleveland Clinic
  • Euclid Medical Park
  • Hillcrest Hospital – Cleveland Clinic
  • University Hospital
  • UH Richmond Heights Hospital
  • VA Hospital

Monthly Service to Other Cuyahoga County facilities

On the 2nd Monday and the 2nd Thursday of each month, you can travel to other medical facilities in Cuyahoga County. Call us at 440-354-6100 to check if Laketran serves your medical facility and what times we can get you there.

When Can I Ride?

Laketran’s Medical Service transportation operates Monday – Friday. There is no Saturday medical service to Cuyahoga County.

Earliest pick up is at 6:15 a.m. – last return from Cleveland is at 4:30 p.m.

Getting to University Circle

Home Pickups & Arrival at University Circle

  • Home Pickup: 6:15 a.m. – 6:45 a.m.     UC Arrival: 8:30 a.m.
  • Home Pickup: 9:15 a.m. – 9:45 a.m.     UC Arrival: 11:30 a.m.
  • Home Pickup: 12:45 p.m. – 1:15 p.m.   UC Arrival: 2:30 p.m.

Departures from University Circle to Lake County

  • 11:30 a.m.
  • 12:30 p.m.
  • 2:30 p.m.
  • 3:30 p.m.
  • 4:30 p.m.

What is the Fare?

Regular Fare: $20.00 each way

Reduced Fare for seniors & people with disabilities: $5.00 each way. (Must show Golden Buckeye, Medicare, or ADA Card)

Children 12 years and under: $5.00 each way

Lake County Veterans and one attendant: Free

Medicaid NET: Free with LCJFS approval

Fares must be paid when making the reservation. Golden Buckeye Card or Medicare Card must be shown each time you board to be eligible for discounted fare rate.

What if I am a Veteran?

Laketran offers a Veterans Medical Transportation program, in partnership with the Lake County Veterans Service Commission and Lake County Commissioners.  The program provides Lake County veterans with free Dial-a-Ride transportation to any medical or adult day care appointment and any VA location within Laketran’s service area. Veterans must register with Lake County Veterans Service Commission to be eligible for free medical transportation.

Are Reservations Needed?

Yes, you must call 2-12 business days to make a reservation and pay for a trip. Space is limited and is available on a first come, first served basis.

How Do I Make a Reservation?

Reservations are taken Monday-Friday 6:00 a.m.- 8:00 p.m. at  440-354-6100 or toll-free at 1-888-525-3872.  Online reservations can be booked using Request-a-Ride.

To cancel a reservation, call 440-350-1099. The more flexible you can be about the time you want to go the easier it will be to get the reservation. When you make a medical appointment, remember to tell the medical office you ride Laketran.