Check out our video on Riding Safely during COVID-19 for Dial-a-Ride customers.
Effective July 23 at 6:00 p.m, all customers riding Laketran services are required to wear a mask in accordance with the Ohio Department of Health’s statewide mask mandate.
Customers can request a mask be mailed to them for their next trip on Laketran by filling out our online form or by calling 440-354-6100.
We have also installed mask and hand sanitizer stations on board all of our Local Route and Park-n-Ride buses for our customers.
UPDATED: Wednesday, July 8, 2020 | 10:00 a.m.
Safe Seating on Local Routes – Ridership on Local Routes is increasing as more people go back to work. Please remember to social distance by sitting 6 feet from other riders and the bus driver while on-board. Laketran has labeled seats to use to encourage distancing on Local Route buses. Please adhere to signs.
Wear a mask – To help protect customers and employees, we strongly recommend all customers wear a face covering or mask while riding public transportation, in addition to social distancing.
All customers riding Park-n-Ride Routes 10-13, Local Route 2 (serving Euclid), and Dial-a-Ride service into Cuyahoga County must follow the ODH mask mandate for Cuyahoga County. Masks are required in Cuyahoga County while waiting for and riding public transportation.
Need a mask? Request one today! Customers can request a mask to be mailed to them for their next trip on Laketran by filling out a form online or calling 440-354-6100. Due to limited supply, we can only provide one mask per customer. Face coverings can also be made with items, such as scarves, bandanas, or t-shirts. The CDC has tutorials on how to create non-sew masks here.
UPDATED: Wednesday, April 29, 2020 | 9:00 a.m.
Regular Park-n-Ride service resumes Monday, May 4 – With general office settings reopening on May 4, all Laketran Park-n-Ride routes will resume their regular schedules.
Fare Suspension extended until May 31 – To continue practicing social distancing on board buses, Laketran is suspending fare collection on all trips until May 31, 2020.
Let’s Ride Safely Together. Need a mask? Let us know – To help protect customers and employees, we strongly recommend all customers and employees wear a face covering or mask while riding public transportation, in addition to social distancing. Customers can request a mask to be mailed to them for their next trip on Laketran by filling out a form online or calling 440-354-6100. Due to limited supply, we can only provide one mask per customer. Face coverings can also be made with items, such as scarves, bandanas, or t-shirts. The CDC has tutorials on how to create non-sew masks here.
Essential Trips Only – Laketran continues to request that residents limit travel on public transit to essential trips.
UPDATED: Friday, April 3, 2020 | 8:30 a.m.
Laketran launches Home-Delivered Grocery Program for seniors, starts virtual Travel Training
UPDATED: Tuesday, March 24, 2020 | 8:15 a.m.
Laketran continues to operate essential trips, modifies Park-n-Ride, suspends fares
In accordance with Ohio Governor Mike DeWine’s Stay at Home order, Laketran requests that residents limit travel on public transit to essential trips as defined by the Ohio Department of Health. Laketran is glad to do our part in getting our community through this crisis, but for your safety and the safety of our employees and we encourage you to stay home if possible. What are essential trips?
Out of an abundance of caution and for the safety of our employees and customers, starting Wednesday, March 25, 2020, Laketran is suspending fare collection for all services until Thursday, April 30, 2020.
Laketran encourages all customers to sit apart to practice social distancing while on board buses.
Local Routes and Dial-a-Ride will continue to operate regular schedules.
Due to the abundance of telecommuting, beginning Wednesday, March 25, 2020 Park-n-Ride Routes 10-12 will operate on a modified schedule.
Morning (AM) Departures
|5:50||6:25||5:50 (12X)||6:00 (12X)|
|6:45||6:50 (12X)||7:00 (12X)|
Evening (PM) Departures
Chester & East 21st
|4:00 (10X)||4:20 (12X)|
*The 5:50 p.m. Route 10 will serve all Park-n-Ride lots in Lake County, as needed.
UPDATED: Friday, March 20, 2020 | 2:30 p.m.
Laketran COVID-19 Building Visitor Policy
In order to provide a safe working environment for our employees, beginning Friday, March 20, 2020, we are asking that any public visits to the Laketran Headquarters (555 Lakeshore Blvd.) be by appointment only.
Appointments may be made directly with the department you are visiting or by calling Customer Service at 440-354-6100.
We ask that the public adhere to this new visitor policy until further notice. Updates will be posted here on our website.
This policy applies to our administrative offices and does not affect our bus operations.
We appreciate your cooperation during this time.
UPDATED: Friday, March 13, 2020 | 8:00 a.m.
The News Herald | Friday, March 13, 2020
With justified health concerns surrounding the novel coronavirus, Laketran officials this week reached out to the Lake County General Health District in efforts keep abreast of additional information provided by the Centers for Disease Control and Prevention regarding guidance and advice.
In a notice posted to the agency’s website, Laketran officials emphasized safety as its main priority, ensuring that the 2,500 daily customers and 229 employees remain protected from harm/illness.
“It is our standard protocol to wash and sanitize every bus daily and we will continue to do so,” the statement reads. “As an extra level of precaution, Laketran is spending more time wiping down high touchpoints on our buses with disinfectant each day. However, please remember, surfaces are only disinfected until someone touches or cough/sneezes on them….
“Antiseptic wipes have been ordered to equip our drivers to use as needed. Each year, we provide all employees access to free flu shots. While flu shots do not vaccinate against COVID-19, they do help our employees stay healthy, which keeps you healthy….”
Laketran also noted seats on 2017 and newer Dial-a-Ride buses are antibacterial and antimicrobial, which in general provides another line of defense against the spreading of germs.
Ben Capelle, CEO of Laketran, said the agency intends to remain open during the crisis.
“We are taking the threat of COVID-19 very seriously and are closely monitoring the situation in Northeast Ohio,” he added. “We will be taking directives from state and local officials, and may have to adjust how we provide service depending on their recommendations.
“We have already planned how we will prioritize service if we need to and we will continue to be there to take people to medical appointments.”
In addition to standard public transportation services, Laketran, as a member of Lake County’s Emergency Management Agency, also assists first responders in emergency management situations and moving people in a crisis.
UPDATED: Monday, March 9, 2020 | 12:45 p.m.
There is a lot of concern surrounding the Coronavirus Disease 2019 (COVID-19) and its potential impact. We have been in contact with the Lake County General Health District and are staying on top of information provided by the Centers for Disease Control and Prevention (CDC) for advice and guidance.
At Laketran, our first priority is to keep our 2,500 daily customers and 229 employees safe. It is our standard protocol to wash and sanitize every bus daily and we will continue to do so. As an extra level of precaution, Laketran is spending more time wiping down high touchpoints on our buses with disinfectant each day. However, please remember surfaces are only disinfected until someone touches or cough/sneezes on them.
Antiseptic wipes have been ordered to equip our drivers to use as needed. Each year, we provide all employees access to free flu shots. While flu shots do not vaccinate against coronavirus, they do help our employees stay healthy, which keeps you healthy.
While there are currently no reported cases of the coronavirus in Ohio, there are still proactive steps we can all take reduce the spread of germs onboard our buses and in the community. Laketran encourages you to follow the recommendations of the CDC:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Follow CDC’s recommendations to wear a face covering or mask when in public.