Civil Rights Under Title VI, Equal Employment Opportunity, and Americans with Disabilities Act (ADA) 

Our mission at Laketran is to offer safe, dependable, cost-effective, customer focused transportation to our community. As such, Laketran operates its programs and services without regard to race, color, national origin, age, gender or disability. Laketran is committed to providing equality of opportunity for applicants, employees, vendors and customers, while complying with all appropriate federal and state laws, rules and regulations pertaining to the treatment of all our customers.

Complaint Process

If you feel you have been discriminated against based on one of the above characteristics, you have the right to file a complaint. You can complete Laketran’s Civil Rights Complaint Form and submit it to our Administrative Office via mail or in-person at 555 Lakeshore Blvd., Painesville Twp., OH 44077.  For more information on Laketran’s Civil Rights Program contact Andrea Aaby at 440-350-1022, for hearing impaired, contact TTY 1-888-525-3872; e-mail laketran@laketran.com; or visit the Administrative Office in-person.

You may also file a concern directly with the Department of Transportation by contacting: U. S. Dept. of Transportation, Federal Transit Administration, 1200 New Jersey Ave. SE, Washington, D.C. 20590, 1-888-446-4511, 202-366-4648, or TTY 1-800-877-8339.

Title VI Notification to the Public

Titulo VI Conformidad

LAKETRAN se compromete ofrecer transporte seguro, confiable, con un costo económico, y enfocado en nuestros clientes de nuestra comunidad. Por lo tanto, LAKETRAN provee sus programas y servicios sin importar la raza, color, y nacionalidad, edad, genero, o discapacidad.

Si usted se ha sentido discriminada basado en uno de las características usted tiene el derecho de hacer una queja. Puede completar la forma LAKETRAN Titulo VI – formulario de queja y procedimiento  y enviarlo a la oficina administrativa por correo o en persona 555 Lakeshore Blvd., Painesville Twp., Ohio 44077  Para más información del programa Derechos Civiles contacte Matt Maier  440-350-1009, escriba por correo electrónico www.laketran.com  Para las personas sordas contacte TTY 1-888-525-3872 o visite la oficina Administrativo en persona.

El reclamante también puede presentar una queja con el Departamento de Transporte. FTA, 1200 New Jersey Ave. SE, Washington DC 20590.1-888-446-4511 TTY (711) / 1-202-366-4648 Aviso al publico.

Title VI Conformidad – Espanol